Return Policy

Returns
We hope that you enjoy every piece of Havengirl clothing you receive. However, if you are in any way unsatisfied you may return for a full refund within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer unless your return has been approved.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at support@Havengirl.com.

Sale items
Only regular priced items may be refunded within 30 Days, all sale items must be returned within 14 Dyys of the ship date.

Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@Havengirl.com and send your item to: 2233 Faraday Avenue, Suites H & I
Carlsbad, CA 92008-7214

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you have any questions, we encourage you to contact us at: Support@Havengirl.com